![]() ![]() We have made your item incorrectly to the specifications given to us If necessary, a photo of the finished items will be sent to the customers whilst dispatching the order. We will make sure that all the custom items are finished with high standard. This does not affect your consumer rights.Ģ), Stamped items and made-to-order rings cannot be returned/refunded as they are customĪnd cannot be re-used at all! These items are made with a lot of precision and effects. However, please read the following exceptions:ġ), Any Earrings cannot be returned, refunded or exchanged due to hygiene reasons. Returns and exchange detailsįor the machine-made (moulding-made) jewellery pieces, I offer 14 days exchange or refund policy. Please contact me if you have any problems with your order. Intimate items (for health/hygiene reasons).Perishable products (like food or flowers).Ship items back to me within: 7 days of delivery Just contact me within: 3 days of delivery Returns & Exchanges I gladly accept returns, exchanges, and cancellations If you need things for special occasions or by a certain date please ensure that you order in plenty of time as the postal system is not always reliable. Also, we can not control any delays caused by customs or your country's postal services. Please be reminded that the customer is responsible for any duty or customs charges. PLEASE SELECT FROM THE "SHIPPING UPGRADES" WHEN CHECKING OUT YOUR ORDERS. We offer premium shipping Special Delivery (domestic) and International Tracked &Signed (international) if you want your orders tracked and more promptly. ***for single items that are more than £40, international orders will be upgraded to the premium International Tracked and Signed (or International Signed) thus the shipping period will be 5-7 working days generally. USA, Canada, Australia and New Zealand (2-4 weeks approx.) European Continent Countries (1 week approx.) *we offer our international customers Standard Royal Mail Airmail shipping: *we offer our UK customers FREE Royal Mail first class shipping (1-2working days) ***Please make sure this address is correct, especially if you are paying by Paypal :-) ***Īs I live in the UK, I generally use Royal Mail first class for the UK customer & Royal Mail International for international orders (tracking numbers are not provided with this service). Your items will be carefully packed within Silver Cave Designs gift boxes with cotton and issue paper, and placed inside a padded envelope to protect the items. Please let me know if you have a deadline for the order. But I shall always make sure your orders are dispatched by the stated turnaround times. However I am also a mother of one 17 months and one 6 years old, thus there can be contingencies. I will complete and dispatch your orders as soon as possible. PayPal and credit cards are accepted as method of payment in my shop. This adds to the story of your piece and is not considered a defect and will not qualify.Īll prices are listed in UK Pound Sterling but can easily be calculated into other currency using Google. *Due to the Hand-stamping Process, small differences in positioning, spacing, depth and alignment will naturally occur. Remove the jewellery before washing-hand, shower-time, or bath-time. The letters are coloured using liver of sulphur which is safe to the skin. Small parts may present a choking hazard. ![]() Remove all jewellery before nap, car ride, bath-time, unattended playtime, or bedtime. Never leave a young child unattended while wearing any jewellery product, including this pair of earrings. The personalised details make it even more special and appreciated!įor many more attractive personalised necklaces, please go to:įor more sterling silver / 9ct gold everyday jewellery pieces, please go to: This sterling silver guardian angel necklace makes a great little present for girls and women for many meaningful occasions. This necklace can be a sweet present for daughters, friends or partners. The sterling silver guardian pendant is designed as as filigree guardian angel spreading her wings whilst holding a heart. The necklace comes with a sterling silver box chain in 14inches, 16inches, 18inches or 20inches. It is personalised with a sterling silver oval shaped initial tag and a Swarovski crystal birthstone charm. The listing is for this personalised sterling silver filigree guardian angel pendant necklace. ![]()
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